Digital Service - No Physical Shipping

Scan My Label is a digital service that provides AI-powered food label analysis through our mobile application and web platform. We do not sell or ship any physical products.

All services are delivered digitally and are available immediately upon successful account creation and payment processing.

Service Delivery

Instant Access

Upon successful subscription and payment processing, you will have immediate access to:

• Full Scan My Label application features
• Unlimited food label scanning capabilities
• Personalized health analysis and recommendations
• Access to your scan history and preferences

Service Availability

Our digital services are available 24/7, subject to scheduled maintenance and technical requirements. We strive to maintain 99.9% uptime for optimal user experience.

Geographic Availability

Scan My Label is currently available in the following regions:

• India (all states and union territories)
• Other regions may be supported - contact us for availability

Service availability may vary based on local regulations and technical capabilities. We are continuously working to expand our geographic reach.

Technical Requirements

To access our services, you need:

• A compatible smartphone or computer with camera access
• Stable internet connection
• Updated web browser or mobile app
• Valid email address for account creation

Data and Privacy

Instead of physical shipping, we ensure secure digital delivery of our services:

• All data is transmitted using encrypted connections
• Your personal information and scan history are securely stored
• No physical addresses are required for service delivery
• Digital receipts and confirmations are sent via email

Service Interruptions

In the rare event of service interruptions:

• We will notify users via email and app notifications
• Scheduled maintenance is performed during off-peak hours
• Service credits may be provided for extended unplanned outages
• Support team is available to assist during any issues

Account Setup and Access

Your "delivery" process includes:

1. Account creation with email verification
2. Payment processing and confirmation
3. Immediate activation of premium features
4. Welcome email with getting started guide
5. Access to customer support for any setup assistance

Future Physical Products

While we currently offer only digital services, we may introduce physical products in the future (such as branded accessories or educational materials). If we do, this policy will be updated to include relevant shipping information for those items.

Contact Support

If you experience any issues accessing our digital services or have questions about service delivery, please contact us:

Policy Updates

This Shipping Policy may be updated from time to time to reflect changes in our services or legal requirements. We will post any changes on this page and update the "Last updated" date accordingly.