Privacy Policy

Last updated: May 1, 2026

Introduction

Scan My Label ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our food label analysis application and related services.

Information We Collect

Personal Information

  • Email address and name when you create an account
  • Payment information for subscription processing
  • Profile information including age, dietary preferences, and health conditions (optional)

Usage Data

  • Food label images you upload for analysis
  • Analysis results and your interactions with them
  • App usage patterns and feature preferences
  • Device information and technical data

How We Use Your Information

  • Provide food label analysis and health recommendations
  • Personalize your experience based on dietary preferences
  • Process payments and manage subscriptions
  • Improve our AI algorithms and service quality
  • Send important updates about your account and our services
  • Comply with legal obligations and protect our rights

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Your data is encrypted in transit and at rest.

However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

Data Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

  • With your explicit consent
  • To trusted service providers who assist in operating our services
  • To comply with legal obligations or protect our legal rights
  • In connection with a business transfer or acquisition

Your Rights

You have the right to:

  • Access and review your personal information
  • Correct inaccurate or incomplete data
  • Delete your account and associated data
  • Export your data in a portable format
  • Opt out of marketing communications
  • Object to or restrict certain data processing activities

Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. When you delete your account, we will delete or anonymize your personal information within 30 days, except where we are required to retain it for legal compliance.

Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

Contact Information

If you have any questions about this Privacy Policy, please contact us:

Email: humans@logy.ai

Phone: +91-700197-(two zero one six)

Address: Nex Fitzap, 91 Spring Board, Kondapur, Hyderabad, Telangana, India - 500111